Frequently Asked Questions


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1) Does FoxTrader works on IOS platform?

FoxTrader works on Windows based platform

2) Is FoxTrader Free to use?

We are giving 1 month free trial as promotional offer post that it will be chargeable. Please click here for charges.

3) How to install this?

Please click here to install the desired product.

4) I am interested in buying the annual subscription but i am not good in creating algo.

Our fully equipped technical team will help you in creating algos / strategies of your choice. After learning our easy functions you can start making algos on your own in short time. We keep regular free training also for our users on this.

5) How does the 1 Month free trial work?

We are providing one month free trial for all segments which are available in trading account. Free trial will start as soon as user will logged in with trading credentials

6) If wanted to buy,what different plans are available for FoxTrader?

Initially we are offering one month free demo.After demo client can avail daily,monthly ,quarterly ,half yearly and yearly plan. Rates are comparatively affordable and worth.

7) Foxtrader is live with which diffrent brokers till now?

FoxTrader is live with Upstox, BMA Wealth, VNS(Trade Smart Online) & Berkeley Securities till now and there are more into pipeline to come.

8) What diffrent types of payment options available?

One can pay using payment gateway (Pay by credit /Debit card,Online bank Transfer,RTGS,Local cheque deposite,Cash Deposite or DD)

9) When my subscrption will be activated?

If anyone is paying online , subscription will start instantly just by selecting choice segment /period in application or you may take our support team help to proceed

10) What is your Refund Policy?

We currently do not provide rufunds for cancellation ,but we are allowing to shift withing segments if needed.Shifting charges may apply

11) In case of credit card payment, what about card information security?

Credit card payments are done through a Third Party secure payment gateway provided by TPSL.Every bit of information is encrypted using SSL encryption

12) Can user cancel the subscription?

We do not allow cancellations for Half yearly/Yearly plans,if anyone is not sure with selection can opt monthly or quarterly period.Once satisfied ,user can shift to higher period






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